South China Cosmetics

South China Cosmetics Limited is the exclusive distributor for high quality beauty products of Elemis, Murad and Caron Laboratories.

Our business includes product distribution to wholesalers and retailers; operation of concessionary counters; and operation of spas in Hong Kong, Macau and Singapore.

We are looking for bright, high caliber people with a genuine interest in the beauty industry to fill the following positions:

Brand Manager

Responsibilities:

Develop brand strategies to build brand awareness, brand value and enable strong expansion and growth
Manage the product development in terms of product positioning, pricing, promotion, inventory control and distribution
Responsible for overseeing and maintaining the marketing plan for the specified brand to drive sales at both retail and wholesale sales
Responsible for overall performance of the specific brand, including monitoring the financial performance and expenditure of marketing initiatives, promotion and distribution strategies and plans to achieve optimal results
Maintain an up-to-date customer database for targeted marketing and PR activities
Ensure inventory levels of the specific brand are controlled targeted levels during both slack and peak seasons

Requirements:

University graduate in Business, Marketing or related discipline
At least 5 years of relevant experience in brand development or marketing, preferable in cosmetics and skincare industry with proven track record
A strategic thinker with pro-active attitude and creative mind
Excellent organization, interpersonal and communication skills with an ability to work under pressure and independently
Good command of written and spoken English and Chinese
Proficiency in MS Office, Photoshop and other design software
Applicants with less experience will be considered as Assistant Brand Manage

Customer Service Officer (Call Centre)

Responsibilities:

Service hotline handling including appointment bookings and answer customer enquiries
Good telephone manner with aim to deliver superior customer service to our customers
Handle customers’ enquiries, report verbal complaints received and follow up
Promoting and cross-selling our services as appropriate
Perform clerical and administration works
Prepare weekly reports to the management

Requirements:

Form 5 or above
Experience in Customer Services duties and appointment coordination
Sales experience is an advantage
Good English communication skill is a must
Good interpersonal, communication and telephone handling skills
Self motivated and customer service oriented
Computer literacy, proficient in MS Office, including Word & Excel
Able to work independently and under pressure, willing to perform shift duty if required

Sales Manager

Responsibilities:

Responsible for building and leading a team of Sales Executives
Sales driven with the ability to motivate and train frontline staff to reach their sale targets
To promote the company brands to spas and skincare centres in Hong Kong with a view to opening of new accounts
Maintain and explore a list of targeted accounts with the team
To manage and provide excellent service and support to these accounts thereby growing their business and achieving monthly sales targets
Sound problem solving and customer complains handling skills

Requirements:

5 years of experience in a similar role
Exposure in distribution channels in spas or beauty salons would be an advantage
Dedicated, motivated, energetic, aggressive, presentable and sales orientated
A team builder and player with excellent people management skills to coach and train frontline staff
Excellent communication and presentation skills
Proficiency in MS Office and presentation software applications
Applicants with less experience will be considered as Assistant Sales Manage

Massage Therapist/Beauty Therapist/Laser Therapist

Job responsibilities:

To provide clients with their chosen Therapy Treatment.
To conduct therapy consultations, ensuring high levels of customer care and professionalism.
To greet the clients at the Reception and recommend treatments and home-care products accordingly

Requirements:

International, recognized diploma in beauty therapy.
Experience in all aspects of beauty training.
Fluency in both Chinese and English is a must
Good interpersonal, communication and telephone handling skills
Able to work independently and as a team player

Sales Executive

Responsibilities:

Achieve weekly and monthly budgeted targets for both volume and sale amounts set by the Sale Manager
Responsible for the wholesale sales, identifying a list of targeted customers and expanding sales distribution channels to increases the sales volume
Generate business inquiries and conversion of inqury to buiness
Ensure orders are promptly followed-up on
Ensure all payments are collected on timely basis from customers
Ensure customers are provided with all relevant information required to grow their business including promotional calendar, information regarding events and new product launches
Liaise with customers to ensure they have the relevant training and development support necessary for their therapists and front line staff

Requirements:

F.7 above
2 years of experience in a similar role with exposure in distribution channels such as department stores and/or spas, beauty salons would be an advantage
Sound problem solving and customer complaints handling skills
Out going, sales orientated, dedicated, motivated, energetic, aggressive and a team player
Familiar with MS Office e.g. MS Words, Excel and Powerpoint
Good command of both written and spoken English and Cantonese, knowledge of Mandarin would be an advantage
Immediate availability is preferred
Less experienced will be considered for Sales Officer position

We offer an attractive remuneration package including 5-days work, annual leave, medical allowance, training and rewarding career opportunities. Interested candidates, please send your updated resume with present and expected salaries to recruitment@schinac.com.